Effective June 18, 2026
These Terms of Service ("Terms") govern your access to and use of the Mika AI Receptionist service ("Service") provided by Mika Technologies, LLC ("Mika," "we," "us," or "our"), a North Carolina limited liability company. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Mika provides an AI-powered telephone receptionist for law firms. The Service answers inbound calls, conducts structured client intake (including collecting caller names, contact information, and matter descriptions), and delivers intake summaries to designated firm personnel via email. The Service is a communications and administrative tool only. Mika is not a law firm, does not provide legal advice, and does not create an attorney-client relationship between any caller and any party.
You must provide accurate and complete information when registering. You are responsible for maintaining the security of your account and for all activity under your account. You must notify us immediately at hello@callmika.com of any unauthorized access or security breach. You may not share your account credentials or allow others to access your account.
The Service is offered on a subscription basis. Your subscription begins with a 7-day free trial. No charge is made until the trial period ends. After the trial, your payment method is charged automatically on a monthly or annual basis depending on the plan you selected.
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through the billing portal in your dashboard. Cancellation takes effect at the end of the current billing period; no refunds are issued for unused time.
We reserve the right to modify pricing with at least 30 days' written notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Each subscription plan includes a monthly allotment of call minutes. If your usage exceeds your plan's allotment, you will be automatically upgraded to the next plan tier for the remainder of that billing month and charged a prorated fee. You will receive an email notification when your usage reaches 90% of your allotment.
The Service records telephone calls for the purpose of generating intake summaries and transcripts. You are solely responsible for ensuring that call recording complies with all applicable federal, state, and local laws in every jurisdiction where you and your callers may be located, including laws governing notice and consent to recording.
We recommend that you configure Mika to inform callers that their call may be recorded. By using the Service, you represent and warrant that you have obtained all legally required consents and authorizations for recording.
You agree not to:
The Service, including its software, design, and content, is owned by Mika Technologies, LLC and protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service. You retain ownership of the data you input into the Service, including firm information and call content.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL CALLS WILL BE ANSWERED, RECORDED, OR ACCURATELY TRANSCRIBED. AI-GENERATED SUMMARIES AND TRANSCRIPTS MAY CONTAIN ERRORS AND SHOULD BE VERIFIED BEFORE BEING RELIED UPON.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIKA TECHNOLOGIES, LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST CLIENTS, OR DATA LOSS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Mika Technologies, LLC and its officers, employees, and agents from any claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or the rights of any third party.
We may suspend or terminate your account at any time for violation of these Terms, non-payment, or for any other reason with reasonable notice. Upon termination, your right to access the Service ceases immediately. We will retain your data for 90 days after termination, after which it may be permanently deleted.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Orange County, North Carolina, and you consent to personal jurisdiction in those courts.
We may update these Terms from time to time. We will notify you of material changes via email or a notice in your dashboard at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at hello@callmika.com or by mail at: